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Virgin Australia Implements SITA ‘Future Check-In’
Posted: 2015 Dec 26


Virgin Australia in collaboration with SITA launched innovative and flexible new check-in passenger services in the month of November at the new domestic terminal at Perth Airport. Amongst the highlights of the new system are first single hardware common-use hybrid desks that can quickly switch from self-service bag drop mode to full-service traditional counters for the first time in the world. “This is a very exciting time for both Virgin Australia and SITA. The airline’s new domestic terminal at Perth Airport has been designed to manage passengers quickly and with the level of service they want,” said Ilya Gutlin, SITA President, Asia Pacific. The hybrid desks are the world’s first implementation of the latest IATA specifications which support both agent desk operations and self-service bag drop using a single set of hardware. They set a new standard for airports not only in Australia but around the world. The new technology allows guests to manage their own experience for both check-in and baggage drop. SITA delivering the solution using their global AirportConnect Open common-use platform.


 
 
 
 
 

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