Airlines and airports are investing to deliver secure and easy travel for passengers, with biometric technology a key priority. This is according to research released by SITA.
The SITA 2018 Air Transport IT Insights show how biometrics are being incorporated into the evolution of self-service at the world’s airports. Over the next three years, 77 per cent of airports and 71 per cent airlines are planning major programs or R&D in biometric ID management.
Barbara Dalibard, CEO, SITA, said, “Secure and seamless travel is a must for the air transport industry. It is encouraging to see that both airlines and airports are investing in biometric technology to deliver a secure, paperless way to identify passengers across multiple steps of the journey. We have already seen great success where we have implemented it at airports across the world.
“As the research shows, integration causes challenges and the variety of legislative demands can be daunting for airlines and airports. To deliver a seamless passenger experience, we must all collaborate – airlines, airports, governments and industry suppliers – and use technology to automate, and even eliminate, tedious processes. We achieve the best results when we work together, this has been most apparent when we incorporate secure biometrics into the passenger journey.”
SITA’s research shows that the industry faces some challenges for the full adoption of biometrics for passenger identity checks. More than one third of airlines cite integrating the tools and technologies at airports, and a lack of standards for processes and technologies for integrating checks, as the major challenges. For airports, the situation is similar, though 39 per cent of them say meeting government and legislative requirements is also a major challenge.
Airlines and airports are also considering new technologies for passenger identity management. One example is blockchain; 40 per cent of airlines and 36 per cent of airports believe the main benefit that blockchain can provide is to streamline this process, for example by reducing the need for multiple ID checks.
Overall, investment in technology is rising. SITA’s research shows investment by airlines over the past two years has been stable but future predictions for both operating and capital spend are very strong in 2018 with a forecast of 3.67 per cent IT spend as a per cent of revenue. Airport spend will be strong too, with a forecast of 5.69 per cent of revenue for this year.
Airlines are also investing in new technologies which offer them strategic and operational benefits. Artificial intelligence (AI) is seen as beneficial across a range of airline operations with 84 per cent of airlines planning to have major or R&D programs in place by 2021. This is up from 52 per cent in last year’s survey. Airports too are investing in AI with 61 per cent planning a major program or R&D over the next three years, up from up from just 34 per cent in 2017.
While both airlines and airports are investing in AI, their uses are different. Airlines are looking at the potential of using AI for virtual agents and chatbots with 85 per cent planning to use it here by 2021. Some 79 per cent of airports are currently using, or planning to use, AI for predictive analysis to improve operational efficiency.
Dalibard added, “It is clear that the will of the industry is to change the way we travel by improving efficiency and making the passenger journey as secure and seamless as possible. This requires a concerted and aligned drive, true collaboration, and SITA is fully committed to this.”
SITA’s Air Transport IT Insights are well established as the global benchmark research for the air transport industry. Over 180 senior IT executives at the top airlines and airports, representing 39% of global airport and 27 per cent of global airline passenger traffic took part in the 2018 research. The 2018 results once again provide a clear insight on the air transport industry’s IT strategic thinking and developments.
AirAsia Cambodia has announced its readiness to commence operations with flights to three domestic destinations: Phnom Penh, Siem Reap, and…
IAE International Aero Engines AG (IAE) consortium, consisting of Pratt & Whitney, Pratt & Whitney Aero Engines International GmbH, Japanese…
Israel Aerospace Industries (IAI) and the Czech Ministry of Defence (MoD) have recently inked a contract aimed at ensuring the…
Vietnam Airlines will introduce the Airbus A350 from New Delhi to Vietnam from May. This marks the official launch of…
Collins Aerospace recently delivered the first seating shipment from its Tanauan City, Philippines facility to Airbus. The delivery of the…
Lockheed Martin has extended its collaboration agreement with Navantia, Spain’s defense and shipbuilding company and naval Combat System Integration agent.…
The U.S. Army recently successfully demonstrated Lockheed Martin’s next-generation Extended-Range GMLRS (ER GMLRS) against a target set at White Sands…
SalamAir, Oman's first low-cost carrier, inaugurated its latest office in Baghdad on March 9th, 2024, marking the airline's expansion in…
Cyberani, a subsidiary of Saudi Aramco in the national cybersecurity sector, signed a partnership with Thales to address the cybersecurity…
Ada-class corvette manufactured by the Turkish defence company Savunma Teknolojieri Muhendislik (STM), appeared to have won the bid for Malaysia’s…
Naval Group has been chosen by The Netherlands Ministry of Defence to spearhead the Replacement Netherlands Submarine Capability project with…
Air Astana anticipates a prosperous 2024, with robust growth in passenger numbers and capacity amidst sustained demand for air travel.…
The Airbus-built EUTELSAT 36D geostationary telecommunications satellite has been shipped from Toulouse, France to Sanford, Florida, on board an Airbus…
SAMI-AEC concluded its successful participation at LEAP 2024, a global technology event held at the Riyadh Exhibition and Convention Center…
Embraer Defense & Security and ST Engineering announced a collaborative agreement on Thursday (Mar. 14). The agreement is aimed at…
Israel Aerospace Industries (IAI) achieved record-breaking sales of about USD 5,327 million in 2023, with its order backlog soaring to…
Orbit Communications Systems Inc., a global provider of maritime and airborne SATCOM terminals, tracking ground station solutions, and mission-critical airborne…
Dynamatic Technologies Limited announced a new partnership with Deutsche Aircraft, a German original equipment manufacturer (OEM) headquartered in Munich, Germany…
The Spanish government has awarded Rheinmetall a contract worth approximately €208 million to supply 94,200 155mm rounds. Rheinmetall is scheduled…
Singapore's SIA Engineering Company Limited (SIAEC) announced the expansion of the scope of its Services Agreement with Scoot to include…
dnata, a global air and travel services provider, has achieved accreditation from the International Air Transport Association (IATA) for its…
Embraer-X and Greentown Labs are partnering to mobilize climate solutions and accelerate the future of sustainable aviation. The announcement was…
Italian defence major Leonardo's Industrial Plan 2024-2028 envisages the transformation of the Group's business model from defence to security with…
Fincantieri and the Qatar Emiri Naval Forces (QENF) signed a Memorandum of Understanding (MoU) at the recently concluded-DIMDEX 2024 to…
AirAsia Malaysia has announced the resumption of services from Kuala Lumpur to Pattaya, Thailand, starting from June 17, 2024, with…
Indonesia’s Directorate General of Civil Aviation, Ministry of Transportation (Kemenhub), has awarded BBN Airlines Indonesia an additional Air Operation Certificate…
Akaer has been chosen by German aircraft manufacturer Deutsche Aircraft to produce the forward fuselage of the D328eco, a sustainable…
Terma has announced the successful installation of five SCANTER 5602 Enhanced Surface Movement Radars (eSMR) at Doha airports. Comprising four…
India on Monday successfully carried out the first flight test of intercontinental ballistic missile Agni-5 with Multiple Independently Targetable Re-entry…
Oman's low-cost airline, SalamAir has announced the revival of two sought-after summer destinations, Baku in Azerbaijan and Almaty in Kazakhstan,…
Headquartered in Singapore with reporters spread across all major regions, GBP Aerospace & Defence is a leading media house that publishes three publications that serve the aerospace and defence sector - Asian Defence Technology, Asian Airlines & Aerospace and Daily News. Known industry-wide for quality journalism, GBP Aerospace & Defence is present at more international tradeshows and exhibitions than any other competing publication in the region.
For over three decades, our award-winning team of reporters has been producing top-notch content to help readers stay abreast of the latest developements in the field of commercial aviation, MRO, defence, and Space.
Copyright 2024. GBP. All Rights Reserved.
Home Defence & Security Space Commercial Aviation Maintence Repair & Overhaul Daily News Events About Us
2024 GBP all rights reserved.