Designed to improve air travel passengers’ experience, minimise operation and staffing cost, Emerico Pvt Ltd will be producing more than 1,000 units of V8 Smart Aviation Virtual Teller Machine (VTM), and V8 Mobility With iPAD.
These will be marketed to airline companies and airports across the world said Azlan Ashari, Emerico Sales Director. “Our plan was for airport processes to be automated to move passengers faster to enhance their airport experience,” he said while speaking to the media at the Aviation Festival Asia 2018 at Suntec Singapore International Exhibition and Convention Centre.
The VTM is developed to provide hassle-free travelling experiences to air travel passengers with self-service options such as printing of boarding pass, luggage tag and live video calling.
The live video calling feature is integrated with the latest technology to connect and assist users remotely.
While the V8 Mobility With iPad is designed for aircraft crew to obtain information at their fingertips among others, passenger manifest, meal selection, special needs, and cabin layout.
Emerico Chief Executive Officer Francis Lai said the machines ware designed with International Air Transport Association (IATA) specification and all common-use equipment (CUTE), common-use passenger processing-systems (CUPPS), and common-use-self-service (CUSS) platforms.
“The goal is to turn one of air travel’s most time-consuming and tedious experiences – waiting in a queue – into something hassle-free to give more personal control over their travel experience,” Francis Lai said.
Last year, Singapore’s Changi Airport has begun its start-to-end automated processes. A total of 100 units of VTM and V8 Mobility With iPAD will be produced to be marketed in Singapore.
“The machines are designed to handle daily over the counter services, minimise operation and staffing cost,” Francis Lai said.
He said the V8 Mobility With iPAD was designed with an intuitive interface to enable easy communication between aircraft crew and passengers.
“The mobile device makes in-flight retail activities easy as it keeps track of inventories, purchase, and loyalty points. Also, crew can share information with ground staff to enable rapid intervention of aircraft defect or maintenance needs,” Francis Lai said.