Page 7 - AAA JULY - AUGUST 2016 Online Magazine

COVER STORY

Hectic preparations are now underway Flight Management Systems (FMS) is built
for the delivery of the first of 30 C Series by phase of flight, making it easier for pilots
aircraft ordered by SWISS and the airline is to navigate through the menu, as tasks are
expected to take delivery of nine aircraft this tabulated in a natural order. The electronic
year. The first CS 100 jetliner was delivered checklist is organised as per priority of the
to the on 30 June and SWISS will commence tasks to be done and the Fly-By-Wire (FBW)
revenue operations from 15 July. system has only 2 modes: Normal and Direct.
The maiden flight of the first SWISS’ CS An auto-throttle with moving lever and a
100 in airline livery took place on 15 June, the feel-force stick further enhance the ease
same day that the 5,000 flight hour mark of operation. The C Series is also the only
was crossed by the C Series flight test fleet. aircraft where the Head Up Display (HUD) is
The first ten SWISS pilots who will fly the C harmonised with the same symbols as the
Series aircraft when it enters service with the Primary Flight Display (PFD).
carrier have already completed their training on 5 June, senior executives of about
at Bombardier’s Training Center in Montréal, twenty Star Alliance member airlines and
Québec. “The operational Evaluation of the C media representatives took part in a C
Series aircraft by Transport Canada and EASA, Series aircraft demonstration flight. The
and the pilots earning their type endorsements CS100 flew from Dublin to Zurich carrying
are key milestones as we lead up to the delivery 100 passengers and their luggage. According
of the first aircraft to SWISS at the end of June,” to Bombardier, the CS100, ‘consumed 20
said Todd Young, Vice President and General per cent less fuel than competing single-
Manager, Customer Services, Bombardier aisle aircraft currently flying that route.’ The
Commercial Aircraft. European Aviation Safety flight time between Dublin and Zurich was
Agency (EASA) and the Federal Aviation 110 minutes. Bombardier is also promising
Administration (FAA) Type Validation for the CS high levels of customer support for C Series
100 was accorded on June 15 and follows Type operators and a new, state-of-the-art
Certification awarded by Transport Canada in Customer Response Centre (CRC) located
December 2015. in Mirabel, Quebec is already operational.
Bombardier has expended substantial The CRC will provide access to technical
effort to design a new-generation aircraft services, engineering expertise and global
cockpit, which has resulted in an intuitive material services for C Series customers
cockpit environment providing outstanding on a 24/7/365 basis. Bombardier will have a
situational awareness to the crew. The team of more than 75 professional technical

The new, state-of-the-art Customer
Response Centre (CRC) located in
Mirabel, Quebec is operational and
will deliver 24/7/365, technical,
engineering and material support
to C Series customers
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